James L. North

Privacy Policy

Last updated: June 25, 2026

This Privacy Policy describes how Ridgewell Supply Co., LLC (hereinafter referred to as "the Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://jameslnorth.com (the "Site") or otherwise communicate with us regarding the Site. For the purposes of this Privacy Policy, "you" and "your" refers to you as the user of the Services, whether you are a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge the terms described herein.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide and improve the Services, comply with legal obligations, enforce our terms of service, and protect the Services, our rights, and the rights of our users.

What Personal Information We Collect

1. Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact Details: Name, billing address, phone number, and email address.
  • Order Information: Name, billing address, payment confirmation, email address, and phone number.
  • Account Information: Username, password, and other credentials used for account security purposes.
  • Shopping Information: Products you view, add to your cart, or purchase, and your purchase history.
  • Customer Support Information: Information you include in your communications with us, for example when sending a message through the Services or interacting with our support team.

2. Information We Collect Automatically (Usage Data)

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar tracking technologies. Usage Data may include device information, browser type, IP address, date and time of visits, and details regarding your interactions with the Services.

3. Information We Obtain from Third Parties

We may obtain information about you from third parties, including payment processors who collect payment information (e.g., credit or debit card information, billing address) to securely process your payment and fulfill your orders.

Legal Bases and How We Use Your Personal Information

We process your personal information based on the following legal frameworks:

  • Performance of a Contract: We use your personal information to provide you with the Services, including processing payments, fulfilling digital orders, sending access credentials, and providing customer support.
  • Legitimate Interests: We process your data for marketing, promotional purposes, security, fraud prevention, and service optimization based on our legitimate interests, provided these interests are not overridden by your data protection rights.
  • Compliance with Legal Obligations: We may process your data to comply with statutory legal or regulatory obligations.
  • Consent: Where required by law, we will obtain your explicit consent for certain types of direct marketing or non-essential cookies.

Cookies and Tracking Technologies

Like many websites, we use Cookies on our Site. We use Cookies to run analytics, remember your preferences (such as cart contents), and optimize user experience. Most web browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies. Please keep in mind that removing or blocking Cookies can negatively impact your user experience.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate business purposes, including:

  • Service Providers: Vendors who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, and email delivery).
  • Business and Marketing Partners: Third parties with whom we partner to provide targeted advertisements and marketing services.
  • Corporate Transactions: In connection with a corporate transaction such as a merger, restructuring, or asset sale.
  • Legal Compliance: To respond to valid legal requests, subpoenas, search warrants, or court orders, or to comply with applicable legal obligations.

International Data Transfers

We may transfer, store, and process your personal information outside the country you reside in, including to the United States, where our servers and service providers may be located. We take appropriate safeguards to ensure your data receives an adequate level of protection.

Children's Data

The Services are not intended for use by children under the age of 13, and we do not knowingly collect any personal information from individuals under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@jameslnorth.com to request its immediate deletion.

Security and Data Retention

Please be aware that no security measures are entirely impenetrable, and we cannot guarantee "absolute security." We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your Privacy Rights (US Residents)

Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access / Know: The right to request copies of your personal data and information regarding how we process it.
  • Right to Rectification: The right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure: The right to request that we erase your personal data under certain legal conditions.
  • Right to Opt-Out of Sale/Sharing: Where applicable under state privacy laws (including CCPA/CPRA), you may have the right to opt out of the sale or sharing of your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@jameslnorth.com. We will respond to your request within the timelines required under applicable law.

Legal and Contact Information

For the purpose of applicable data protection laws, Ridgewell Supply Co., LLC is the data controller of your personal information.

  • Legal Corporate Name: Ridgewell Supply Co., LLC
  • Website / Domain: https://jameslnorth.com
  • Contact Email: contact@jameslnorth.com
  • Support Email: support@jameslnorth.com
  • Registered Office Address: 1908 Thomes Ave STE 12130, Cheyenne, WY 82001, United States